Data Protection

1. Data Controller

For the purposes of applicable data protection law, the data controller is:

Creative Camera Media
United Kingdom

2. Overview

This page explains how personal data is collected, used, and protected when you interact with this website or engage our services.

Creative Camera Media provides photography, videography, podcast production, and related media services. We are committed to handling personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

3. Personal Data We Collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Telephone number

  • Business or organisation details

  • Information submitted via contact or booking enquiries

  • Records of communication (e.g. emails, messages)

  • Technical data such as IP address, browser type, and usage data

4. How Your Data Is Collected

We collect personal data when you:

  • Submit an enquiry through the website

  • Request a quote or information about services

  • Engage us for photography, video, or media production

  • Communicate with us via email or other channels

  • Interact with the website

5. Purpose and Legal Basis for Processing

We process personal data for the following purposes:

a) Responding to Enquiries

To respond to messages, enquiries, and service requests.
Legal basis: Legitimate interests and/or pre-contractual steps.

b) Service Delivery

To manage bookings, deliver media services, and communicate with clients.
Legal basis: Contractual necessity.

c) Business Communication

To maintain records of communications and manage ongoing relationships.
Legal basis: Legitimate interests.

d) Website Improvement

To analyse website usage and improve functionality.
Legal basis: Legitimate interests.

6. Media Content and Personal Data

As part of our services, we may capture and process visual or audio content that includes identifiable individuals.

Such content is handled in accordance with applicable agreements, permissions, or legal requirements, including where consent is required.

7. Data Sharing

We do not sell personal data.

We may share personal data with trusted third-party providers where necessary, including:

  • Website hosting providers

  • Communication platforms

  • Analytics services

All third parties are required to process data securely and in accordance with applicable law.

8. International Data Transfers

Some third-party providers may process data outside the United Kingdom.

Where this occurs, appropriate safeguards are in place to ensure personal data is protected in line with UK data protection law.

9. Data Retention

We retain personal data only for as long as necessary:

  • Enquiry data → retained for communication and follow-up

  • Client data → retained for project delivery, record-keeping, and legal obligations

10. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent where applicable

To exercise your rights, please contact us.

11. Data Security

We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or disclosure.

12. Complaints

If you are not satisfied with how your data is handled, you have the right to lodge a complaint with the:

Information Commissioner’s Office (ICO)
https://ico.org.uk/

13. Updates

This Data Protection page may be updated from time to time. The latest version will always be available on this website.