Privacy & Cookie Policy

1. Introduction

This Privacy & Cookie Policy explains how personal data is collected, used, and protected when you visit this website or contact us regarding our services.

This website is operated by Creative Camera Media, a UK-based photography, videography, and media production business.

We are committed to protecting your personal data and handling it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

For the purposes of data protection law, the data controller is:

Creative Camera Media
United Kingdom

3. Personal Data We Collect

Information You Provide

We may collect:

  • Name

  • Email address

  • Telephone number

  • Business or organisation details

  • Information submitted via contact or booking enquiries

  • Any correspondence you send to us

Automatically Collected Data

When you use the website, we may collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and interaction data

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide quotes or service information

  • Manage bookings and deliver photography, video, or media services

  • Communicate with clients before, during, and after projects

  • Improve website functionality and performance

  • Maintain records of business communications

5. Legal Basis for Processing

We rely on the following lawful bases:

  • Legitimate interests – responding to enquiries and managing business communications

  • Contractual necessity – delivering agreed services

  • Consent – where required for marketing communications or non-essential cookies

6. Cookies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site function correctly and provide insights into how it is used.

Types of Cookies We May Use

Essential Cookies

Required for the operation of the website and core functionality.

Analytics Cookies

Used to understand how visitors interact with the website and improve performance.

Functionality Cookies

Used to remember user preferences and improve user experience.

Cookie Consent

Where required, non-essential cookies will only be used with your consent.

Managing Cookies

You can control or disable cookies through your browser settings.

Most browsers allow you to:

  • Block cookies

  • Delete cookies

  • Set preferences for specific websites

Please note that disabling cookies may affect website functionality.

7. Third-Party Services

We may use trusted third-party providers to operate our website and services, such as:

  • Website hosting providers

  • Analytics tools

  • Communication platforms

These providers may process personal data on our behalf and are required to do so securely and in accordance with applicable laws.

8. Client Work and Media Content

As a photography and media business, we may create and display content (such as images, video, or audio) as part of our portfolio.

Where identifiable individuals are included in media content, this will be handled in accordance with applicable privacy and consent requirements.

9. International Data Transfers

Some third-party providers may process data outside the United Kingdom.

Where this occurs, appropriate safeguards are in place to ensure personal data is protected in accordance with UK data protection law.

10. Data Retention

We retain personal data only for as long as necessary:

  • Enquiry data → retained for communication and follow-up

  • Client data → retained for project delivery, records, and legal obligations

11. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, please contact us.

12. Data Security

We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or disclosure.

13. Contact

If you have any questions about this policy or your data, please contact:

Business Name: Creative Camera Media
Location: United Kingdom

14. Complaints

If you are not satisfied with how your data is handled, you have the right to lodge a complaint with the:

Information Commissioner’s Office (ICO)
https://ico.org.uk/

15. Updates

This Privacy & Cookie Policy may be updated from time to time. The latest version will always be available on this page.